General form of registration statement for all companies including face-amount certificate companies

Accrued liabilities (Q3) (Details)

v3.20.2
Accrued liabilities (Q3) (Details) - USD ($)
$ in Thousands
Sep. 30, 2020
Dec. 31, 2019
Dec. 31, 2018
Accrued Liabilities Current [Abstract]      
Accrued professional fees $ 1,802 $ 1,695 $ 0
Accrued sales tax 1,041 1,233 0
Accrued payroll and benefits 1,154 994 85
Accrued trade promotions 360 357 0
Accrued dividends 359 256 0
Accrued interest 359 109 0
Other 296 77 0
Total accrued liabilities 5,371 4,721 85
Redeemable Series E Convertible Preferred Stock      
Accrued Liabilities Current [Abstract]      
Accrued dividends $ 400 $ 300 $ 0